Before we left, we finally broke down and switched internet providers. British Telecom was charging us an arm and a leg, compared to Sky, plus they have this arcane “fair usage policy” which says that they punish you for a month if you’ve downloaded a lot in the previous month, no matter that you purchased the “unlimited” package.
Of course the new router arrived while we were in D.C., so I had to go down to the postal depot to pick it up, at 7 a.m. on Monday. Sky will not let you connect without their router, and unhelpfully told me that I could go to a friend’s house and see if I could find something on Google which would let me use my existing router. SIGH.
On the way to the postal depot, I shared my woes with the cab driver. He, also, shared his woes of dealing with his internet provider, which has a call center in “India or Pakistan.” His woes? They couldn’t understand him, and finally gave him the number of a call center in the UK.
Yes, indeedy: if you can understand the Glaswegian, you can understand anything.
-D
Welcome back! 😉
LOL! So they actually referred the cabbie to a call center in the U.K. I wish I were so lucky and they’d refer me to a call center in the U.S. And here you are carrying a full conversation. 😉
Good luck with the router/internet provider.
Paz